Emojis and Digital Communication: More Than Fun Icons

by Lindsay Bonamigo, Senior Digital Specialist

From emails and social media posts to news articles and online advertisements, the sheer volume of digital information your audience sees each day can be overwhelming. But emojis are a powerful tool that can cut through the clutter and convey meaning and emotion succinctly. That makes them a real asset in a crowded digital landscape

Emojis do more than add personality to your content. They also change the tone of your messages and bridge language barriers to connect different cultures.

The History of the Emoji

Emojis first emerged in Japan in the late 1990s when Shigetaka Kurita, a designer at NTT DoCoMo, created a set of 176 pictograms for the company’s mobile internet platform. Those icons were designed to add a layer of emotional nuance to digital messages and make them easier to understand. The popularity of the small, expressive symbols continued to grow alongside mobile technology.

Emojis gained global recognition with the development of smartphones and social media platforms. In 2011, Apple included an emoji keyboard in its iOS interface making emojis accessible to millions of users. They have since become an integral part of digital text with new icons cropping up regularly to reflect current trends and diverse cultures.

How Emojis Influence Communication

Emojis altered digital communication by adding a visual element to text-based messages. They quickly convey context that could be lost in written words, especially for those learning a different language. They can even add fun energy to social media posts, ad copy and emails.

Using Emojis in Digital Marketing

Emojis can add personal touches to online interactions. They can soften the tone of an email and or ad and make them feel more conversational. They also emphasize key points.

For example, a social media manager could create a post about dos and don’ts for social media marketing best practices. Instead of repeating “do” and “don’t” in the post copy, the manager could place a thumbs-up emoji next to good techniques and a thumbs-down emoji next to those that should be avoided. That simplifies a potentially lengthy message.

Emojis are often used in email marketing to add interest in subject lines and preview text. Including those visual elements can help your emails stand out in a crowded mailbox and encourage your target audience to open them. Using emojis also reduces character count, allowing you to get creative with copywriting.

The Power of Using Emojis

  • Humanize your brand: Depending on your brand personality, you could use emojis to create a more relatable personality and help you connect to your audience.
  • Enhance engagement: Many social platforms let users filter social comments by emoji, allowing you to monitor what your followers have to say about your content.
  • Simplify communication: Emojis can replace lengthy text, making messages clearer and more concise.
  • Add emphasis: Emojis can highlight important points in email and social media marketing Single emojis can be read by screen readers, making them accessible to people with different abilities.

 

Limitations of Emojis

Overdoing it: Too many emojis can make copy difficult to read, reducing its impact. Screen readers may also struggle to interpret back-to-back emojis.

Misuse: Using the wrong emoji can lead to misunderstandings, especially when communicating with an audience from a different demographic. Do your research and be mindful of the implications associated with cultural emojis.

Professionalism: In certain formal or professional settings, emojis may be viewed as unprofessional. They may also be inappropriate for your brand.

Ambiguity: Some emojis have multiple interpretations, which means your intended marketing message could be misconstrued.

Technological limitations: Not all devices or platforms support the latest emojis. That can lead to display issues.

Generational gaps: Older audience members might not be familiar with the meanings behind every emoji, which may cause confusion. Define your target audience and their personas before implementing emojis in your content.

Dependence: Over-reliance on emojis can undermine the development of clear and articulate written communication skills.

Helping You Navigate the Language of Emojis

We recognize the power of emojis and will help you integrate them into your email and social media marketing campaigns. Call 419-299-9000 or send an email to schedule a meeting.

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